The Team
Meet our team
Meet Our Directors
Code of Ethics
None of us is as smart as all of us
Vision
We envision a future where every startup has access to world-class customer support, enabling them to grow without limits.
Mission
We are committed to providing scalable customer support solutions that help startups build trust, increase customer satisfaction, and drive long-term success.
FAQ
Frequently Asked Questions.
Jali Support provides outsourced customer service for startups that can’t afford an in-house support team. We handle your client communication professionally—calls, emails, live chat, and more—so you can focus on growing your business.
Simple. Click “Get Started”, fill in a few details about your business, and one of our agents will reach out to guide you through setup and onboarding.
We offer call center services, live chat, email handling, virtual assistance, inbound requests, debt collection, and more. Everything is customizable to fit your business.
Yes! Our agents are professionally trained and thoroughly briefed about your business before going live, so they speak your brand language fluently.
No installations needed. We operate like a cloud platform. You just share access to any tools you already use (e.g., booking systems), and we handle the rest.
Absolutely. Our agents are not just support reps—they’re also trained to build rapport, promote your services, and convert inquiries into loyal customers.
Yes. We take data and privacy very seriously. All client information is handled securely, and we follow strict confidentiality protocols.
Our pricing is flexible and designed for startups. Contact us for a custom quote based on the level of support you need.
Yes, we do. We’re available around the clock so your clients are never left hanging—whether it's morning, night, or the weekend.
Definitely. Jali Support is built to scale with you. Whether you need one agent or ten, we adapt to your business size and goals.
