Services

What do you need help with?

Get Started

New to Jali Support? Let us guide you through setting up your customer support team step by step.

Account

Need help managing or updating your account details? We’ll make sure everything runs smoothly.

Services

Explore the services we offer and find the perfect support solution for your business.

Payment

Get assistance with invoices, payment options, and anything related to billing.

Support

Have a question or issue? Our team is here 24/7 to help you out.

Data & Privacy

Learn how we protect your information and keep your customer data secure.

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FAQ

Frequently Ask Questions.

Jali Support provides outsourced customer service for startups that can’t afford an in-house support team. We handle your client communication professionally—calls, emails, live chat, and more—so you can focus on growing your business.

Simple. Click “Get Started”, fill in a few details about your business, and one of our agents will reach out to guide you through setup and onboarding.

We offer call center services, live chat, email handling, virtual assistance, inbound requests, debt collection, and more. Everything is customizable to fit your business.

Yes! Our agents are professionally trained and thoroughly briefed about your business before going live, so they speak your brand language fluently.

No installations needed. We operate like a cloud platform. You just share access to any tools you already use (e.g., booking systems), and we handle the rest.

Absolutely. Our agents are not just support reps—they’re also trained to build rapport, promote your services, and convert inquiries into loyal customers.

Yes. We take data and privacy very seriously. All client information is handled securely, and we follow strict confidentiality protocols.

Our pricing is flexible and designed for startups. Contact us for a custom quote based on the level of support you need.

Yes, we do. We’re available around the clock so your clients are never left hanging—whether it's morning, night, or the weekend.

Definitely. Jali Support is built to scale with you. Whether you need one agent or ten, we adapt to your business size and goals.