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Disclaimer
Last Updated: 21st April 2025
This Disclaimer (“Disclaimer”) applies to all users and visitors of the Jali Support website and Services (“we”, “us”, “our”), and is intended to limit our liability and clarify our position on various matters relating to the use of our website, social media pages, and communications. By using our Services, you acknowledge and agree to be bound by the following terms.
Jali Support is a startup and operates with the aim of providing customer support services. We take every effort to provide accurate and up‑to‑date information on our website and other platforms. However, we do not guarantee the accuracy, completeness, or reliability of any information provided. All content, including text, graphics, and materials on our website, is provided “as is,” and Jali Support does not assume any liability for any damages or losses incurred through the use of this website or Services.
The content on our website is subject to change without notice. We make no representation or warranty regarding the accuracy, completeness, or reliability of the content. You agree that any reliance on the information provided on our website is at your own risk.
We strongly advise against relying on any website content, including but not limited to service availability, pricing, or process details, until you receive a formal communication from us confirming such details.
Third‑Party Management:
Jali Support acknowledges that some of our social media accounts (e.g., TikTok, Instagram, Twitter) may be operated by third‑party contractors or social media management teams. These accounts are not officially managed or directly controlled by Jali Support. As such, any posts, interactions, or comments made through these platforms do not represent our official views, opinions, or policies.
No Legal Association:
We disclaim any responsibility or liability for content posted on our social media pages. Any legal or contractual obligations or expectations should not be based on posts or interactions through these channels. We are not liable for any consequences arising from engagements on these platforms. Use of these platforms should be done at your own risk.
Not Legally Binding:
Our customer service representatives may communicate with you through email or other external channels. However, please note that any email communication received from Jali Support is not legally binding. Due to the nature of customer service operations, we do not have full control over the actions or statements made by individual agents.
No Reliance for Legal Purposes:
Emails received from our official addresses should not be construed as legal advice, formal contract offers, or binding agreements. Communications through these channels should not be used for any legal purposes. We recommend that any important or legally significant matters be formalized through proper legal documentation, not based on email correspondence.
Risk of External Communication:
All email or other interactions outside the official Jali Support website and Services are undertaken at your own risk. We do not guarantee the security or integrity of such communications and are not liable for any losses or damages arising from these interactions.
Provisional and Developmental Status:
Jali Support is still in the process of building its operations and legal framework. We make no warranty, express or implied, regarding the completeness, reliability, or legality of our current business status. Any interaction with our Services or reliance on any provisional content—whether via the website, social media, or email—is done at your own discretion and risk.
Accountability for Third‑Party Content:
We do not assume responsibility for content provided by third parties, whether through our website, social media pages, or other channels. You acknowledge that any third‑party content does not reflect Jali Support’s official stance and may not accurately represent our practices.
Limitation of Liability:
To the fullest extent permitted by law, Jali Support shall not be held liable for any damages, losses, or expenses arising from or in connection with the use of our Services, website, or social media accounts. This includes—but is not limited to—direct, indirect, incidental, or consequential damages.
No Liability for Third‑Party Actions:
Jali Support is not responsible for actions or communications by third parties (contractors, service providers, social platforms). Any issues or disputes with them must be addressed directly with those parties.
You agree to indemnify, defend, and hold harmless Jali Support, its affiliates, officers, directors, employees, agents, and third‑party contractors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of our Services, website, social media accounts, or email communications.
Jali Support reserves the right to modify, update, or revise this Disclaimer at any time without notice. Any changes will be communicated through appropriate channels. Your continued use of our Services or website signifies your acceptance of any modifications.
This Disclaimer shall be governed by and construed in accordance with the laws of Uganda. Any disputes arising under or in connection with this Disclaimer shall be resolved exclusively through binding arbitration in Uganda, and you hereby waive any right to pursue claims in a court of law or participate in a class action lawsuit.
Final Note:
By using Jali Support’s Services, website, and communications, you acknowledge that you have read, understood, and agreed to the terms of this Disclaimer. You accept full responsibility for any actions taken based on provisional information, email communications, or social media interactions, and agree to hold Jali Support harmless from any legal claims arising therefrom.
By Using this Website, You agree to its Terms and Conditions.