Legal Waiver

Effective Date: 21st April 2025

This Legal Waiver (“Waiver”) applies to all users, visitors, applicants, clients, agents, and any other individuals or entities who access or interact with the Jali Support platform, website, or affiliated channels (“you,” “your”). By using any part of our services, website, communication channels, or social media platforms, you acknowledge and agree to this Waiver in full.

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1. No Liability for Damages, Losses, or Misuse

You expressly agree that your use of the Jali Support website and services is entirely at your own risk. Jali Support, its founders, directors, team members, affiliates, or partners shall not be held liable for any:

• Damages, including direct, indirect, incidental, special, punitive, or consequential losses.

• Data breaches, loss of personal data, or unauthorized access to information.

• Miscommunication or misinformation arising from engagement with any Jali Support channel, agent, or representative.

• Loss of income, opportunity, or business arising from use of—or inability to use—our platform, email correspondence, or any third‑party tools connected to us.

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2. Third‑Party Management of Social Media

All social media accounts affiliated with Jali Support (including but not limited to Instagram, X (Twitter), Facebook, TikTok, and LinkedIn) are managed and run by third parties or unaffiliated agents. As such:

• Posts, comments, direct messages, or engagements on social media do not represent the views or official policies of Jali Support.

• Jali Support disclaims any liability arising from interactions or interpretations of content on its social pages.

• You may not use content from our social platforms as evidence in any legal or formal context against Jali Support or its team.

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3. Email Communication Disclaimer

• Not Legally Binding: Emails or messages sent from @jali‑support.com addresses (or any related channels) are not legally binding and should not be interpreted as formal promises, offers, contracts, or representations.

• Agent Limitations: Our agents and support staff do not speak on behalf of Jali Support in any legal or contractual capacity.

• Risk of Reliance: Any data or documents submitted through email, or any interpretation of agent responses, is done at your own risk. Jali Support is not responsible for misinformation, misunderstanding, or loss resulting from email communications.

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4. Data Collection & Privacy Limits

We collect data for basic operations, service improvement, and onboarding processes. However:

• We do not guarantee that collected data will remain fully secure or inaccessible to breaches.

• We cannot be held accountable for data leaked due to technical failures, malicious attacks, or human error.

• You share your data with us voluntarily and at your own risk.

• While we take reasonable steps to secure and dispose of your information safely, no system is 100% secure, and we make no warranties regarding full data protection.

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5. Company Status & Limitations

Jali Support is a platform still in development. Accordingly:

• Our legal, technical, and structural frameworks may be incomplete or evolving.

• You acknowledge and accept that limitations in our current infrastructure may expose you to risk, and you proceed with that understanding.

• We do not accept legal liability for any consequence stemming from these limitations, whether known or unknown.

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6. No Legal Relationship or Guarantee

Nothing contained in this Waiver, on our website, in our communications, or within our Services shall be construed as:

• A partnership, employment, joint venture, or legal agreement between you and Jali Support.

• A promise, assurance, or guarantee of service levels, security, uptime, or support.

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7. Your Sole Responsibility

By engaging with Jali Support in any way, you fully and forever waive the right to hold Jali Support legally responsible for any interaction, expectation, or result that may arise. You assume full and complete responsibility for:

• How you use the site, services, or communications.

• Any losses, damages, or disputes that may occur.

• Interactions with any third party linked to, referred by, or affiliated with Jali Support.

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8. Final Acknowledgment

By continuing to use Jali Support, you agree that:

• You have read and understood this Waiver in full.

• You accept all risks associated with using our Services.

• You will not initiate any legal proceedings against Jali Support or its associates based on content, data, communications, or experiences connected to the platform.

If you do not accept these terms, please do not interact with or use any part of the Jali Support platform or affiliated entities.