About Us
Who we are
We communicate to get your business to the next level
We speak your clients’ language—so your business can grow faster.
We are voice behind over 20 companies
We are partners whom you can trust
From day one, we commit to understanding your business and representing it with integrity, professionalism, and care.
Code of ethics
From our CEO Kisa Ali Muntu
Vision
We envision a future where every startup has access to world-class customer support, enabling them to grow without limits.
Mission
We are committed to providing scalable customer support solutions that help startups build trust, increase customer satisfaction, and drive long-term success.
Why Choose Us
We will help your business grow
With tailored customer support solutions, we help your business build stronger relationships, increase client satisfaction, and drive sustainable growth.
- Professional Staff
Our experienced agents are trained to provide expert support, ensuring your clients always receive top-tier service.
- Affordable Price
Get top-quality customer support at a price that fits your startup’s budget.
- 100% Guarantee Satisfaction
We’re committed to your success—with customer support that delivers results and satisfaction, guaranteed.
- 24/7 Support
Day or night, our support team is always available to assist your clients whenever they need help.
FAQ
Frequently Ask Questions.
Jali Support provides outsourced customer service for startups that can’t afford an in-house support team. We handle your client communication professionally—calls, emails, live chat, and more—so you can focus on growing your business.
Simple. Click “Get Started”, fill in a few details about your business, and one of our agents will reach out to guide you through setup and onboarding.
We offer call center services, live chat, email handling, virtual assistance, inbound requests, debt collection, and more. Everything is customizable to fit your business.
Yes! Our agents are professionally trained and thoroughly briefed about your business before going live, so they speak your brand language fluently.
No installations needed. We operate like a cloud platform. You just share access to any tools you already use (e.g., booking systems), and we handle the rest.
Absolutely. Our agents are not just support reps—they’re also trained to build rapport, promote your services, and convert inquiries into loyal customers.
Yes. We take data and privacy very seriously. All client information is handled securely, and we follow strict confidentiality protocols.
Our pricing is flexible and designed for startups. Contact us for a custom quote based on the level of support you need.
Yes, we do. We’re available around the clock so your clients are never left hanging—whether it's morning, night, or the weekend.
Definitely. Jali Support is built to scale with you. Whether you need one agent or ten, we adapt to your business size and goals.
